Alpharetta Beauty Bar POLICIES

We look forward to seeing you at our studio!


APPOINTMENTS
We are by-appointment only.  Please book online or call us at 424-425-9911. We require a credit card number to hold an appointment.  The card will only be charged in the event of a no-show or late cancellation.

CONSULTATIONS
All consultations are free of charge, however there is a $50 penalty for no-shows/ cancellations within 24 hours of scheduled consultation appointment.  If you book a full appointment, there is no need to book a separate consultation as each appointment begins with a consultation.

TOUCH-UP SESSIONS
Timing for Touch-Up sessions are calculated from the date of the last treatment (whether it is a touch up or refresh).

CANCELLATIONS
If you need to cancel or reschedule an appointment, please let us know 24 hours before your scheduled appointment. No-shows or cancellations within 24 hours of scheduled appointment will be charged 50% of the original cost of the treatment. For consultations the penalty is $50.

LATENESS
Please plan to arrive five minutes before your scheduled appointment. We cannot assure that you will be seen if you are 15 or more minutes late for your appointment. Please understand that the treatments need their allocated time to get the best result possible, we cannot rush or cut corners.

TIPPING
Tipping is customary in GA for good service. Tips usually average 10 – 20% of treatment price.  These can be given in cash or charged to a credit card. All tips are much appreciated and go directly to your Specialist.

TAXES
For GA, 4% sales tax is applied on services.

REFUNDS
All treatments and products are non-refundable.

CONTRA-INDICATIONS & LIMITATIONS
We may require doctor’s permission to perform treatments on clients with certain pre-existing conditions. We do not perform treatments on women who are pregnant or nursing, or on anyone who is under the age of 18.